Last updated: 15 September 2026
Welcome to JC Kart. These Terms & Conditions govern your use of jckart.in and purchases made through our website. JC Kart is operated by Joy Keziah .S, an individual business based in Chennai, Tamil Nadu, India.
Please read these terms together with our Privacy Policy, Shipping & Delivery Policy, Cancellation Policy, and Return & Refund Policy before placing an order.
1. Eligibility and Website Use
You must be legally able to enter into a binding contract to place an order. If you are under 18, a parent or legal guardian must place the order on your behalf.
You agree to provide accurate information and not to use the website for unlawful purposes, fraudulent transactions, unauthorised access, or activities that interfere with its operation or security.
2. Our Products
JC Kart sells physical Bibles, including customised or name-personalised Bibles where offered. Available options and product details are described on the relevant product page.
Before ordering, please check the Bible’s language, translation or edition, size, binding, price, personalisation options, and dispatch estimate. Contact us if any detail is unclear.
Minor colour or texture differences may occur because of photography, screen settings, or natural material variations. This does not affect your rights if an item is defective or materially different from its description.
3. Prices and Payment
Prices are displayed in Indian Rupees (INR). Shipping charges and any applicable additional charges will be disclosed in the order summary before payment.
All orders are prepaid. Cash on Delivery is not available. You may pay using the payment methods enabled at checkout. Where Razorpay is enabled, payments are processed through Razorpay and the relevant financial institutions.
Prices may change for future purchases. A subsequent price change will not automatically change the price of an accepted order.
4. Orders and Confirmation
Please ensure that your contact information, delivery address, and selected product options are correct before submitting an order.
An automated order acknowledgement confirms receipt of your order request. If an item is unavailable, payment cannot be verified, or a material pricing or listing error affects your order, we will contact you promptly to explain the available options.
We will not substitute a materially different product or collect an increased price without your agreement. If we cannot fulfil a paid order, we will arrange the applicable refund.
5. Customised and Personalised Bibles
Personalisation is available only on products where this option is offered. Please carefully review the name, spelling, initials, punctuation, and other instructions you submit.
If we request clarification or approval before personalisation, work may not proceed until we receive your response. The dispatch period begins after payment confirmation and receipt of complete instructions or any requested approval.
Contact us immediately if you need to change personalisation details. Changes depend on the stage of preparation and must be confirmed by us.
A correctly personalised Bible is not eligible for a return merely because you change your mind or supplied incorrect instructions. If JC Kart makes a personalisation error or supplies a defective, incorrect, or materially misdescribed item, the Return & Refund Policy and applicable consumer rights remain available.
6. Dispatch and Delivery
We currently deliver only to serviceable addresses within Tamil Nadu, India.
- Normal Bibles: estimated dispatch within 10–15 calendar days after payment confirmation.
- Customised Bibles: estimated dispatch within 20–30 calendar days after payment confirmation and receipt of complete personalisation instructions or any requested approval.
- Delivery after dispatch: approximately 5 working days, depending on the destination and courier service conditions.
Calendar days include weekends and public holidays. The delivery estimate is additional to the dispatch period. Dispatch means handing the parcel to the delivery provider, not delivery to your address.
Shipping charges depend on the parcel’s weight and delivery location and are shown before payment. Please refer to our Shipping & Delivery Policy for further details.
If your order is significantly delayed or has not arrived within the stated estimate, contact us for assistance. We will investigate and explain the available resolution, including a refund where required by applicable law.
7. Cancellation Requests
To request cancellation, contact us promptly with your order reference. We will check the payment, preparation, personalisation, and dispatch status and confirm the options available under our Cancellation Policy and applicable law.
Submitting a cancellation request does not itself confirm cancellation. Any restriction relating to customised orders does not remove your rights concerning defective goods, incorrect supply, or other legally eligible claims.
8. Returns, Product Issues, and Refunds
We do not offer general change-of-mind returns for correctly supplied products, including correctly personalised Bibles.
If an item arrives damaged, defective, incorrect, or with a personalisation error made by JC Kart, please contact us with your order details and a description of the issue. Photographs of the product and packaging can help us assess the concern.
For visible delivery damage, please notify us within 24 hours wherever possible. This is a request for prompt reporting and does not remove statutory rights or prevent consideration of defects discovered later.
Following assessment, an appropriate resolution may include correction, replacement, or a refund, depending on the circumstances and applicable rights. Please contact us before returning any item so that return instructions can be provided.
Our Return & Refund Policy explains the process. Nothing in these terms requires you to accept store credit instead of a refund to which you are legally entitled.
9. Customer Accounts and Security
If you create an account, keep your login details confidential and notify us if you suspect unauthorised access. You must not use another person’s account or payment information without permission.
Do not share your OTP, card PIN, CVV, UPI PIN, or banking password with us through calls, emails, or messages.
10. Intellectual Property
Website text, graphics, photographs, branding, and other content belong to JC Kart or their respective rights holders. Publisher names, Bible editions, trademarks, and copyrighted materials remain the property of their respective owners.
Purchasing a product does not transfer copyright or other intellectual-property rights. Website content must not be reproduced or used commercially without appropriate permission, except as permitted by law.
11. Third-Party Services
Payment providers, delivery providers, and external websites may have their own terms and privacy practices. Their involvement does not remove JC Kart’s applicable responsibilities relating to your order.
12. Website Availability and Responsibility
We take reasonable care to maintain the website and provide accurate information. Temporary interruptions or errors may occur. If an error affects an order, we will communicate with the customer and address it appropriately.
Nothing in these terms excludes or limits any liability, warranty, obligation, or consumer remedy that cannot lawfully be excluded or limited.
13. Governing Law and Disputes
These terms are governed by applicable Indian law. Please contact us first so that we can try to resolve your concern.
Nothing in these terms restricts your right to approach a competent consumer authority, court, or other forum available under applicable law.
14. Changes to These Terms
We may update these terms to reflect changes in our operations or applicable requirements. The updated version will be published with a revised date. Changes will not retrospectively remove rights relating to an existing order.
15. Contact and Grievance Redressal
Business Name: JC Kart
Legal Operator: Joy Keziah .S
Grievance Officer: Joy Keziah .S
Email: support@jckart.in
Phone: +91-9940992197
Address: No: 88, K.K.R Garden, Madhavaram, Chennai – 600060, Tamil Nadu, India.
We acknowledge consumer complaints within 48 hours and address them within one month of receipt, in accordance with applicable requirements. Please include your order reference and relevant details when contacting us.
