JC Kart offers name personalisation on selected Bibles. This guide explains how to submit your personalisation details, review them, and understand the preparation and delivery process.
Personalisation is available only when it is clearly offered on the relevant product page.
1. Check Product Eligibility
Before ordering, check whether the selected Bible supports name personalisation. Available options, placement, character limits, styles, and additional charges may differ between products.
If the product page does not show a personalisation option, please contact us before placing the order. Do not assume that personalisation is available for every Bible.
2. Entering the Name
Please enter the name exactly as it should appear on the Bible. Check the following carefully:
- Correct spelling of the name.
- Capital and lowercase letters.
- Initials, spaces, and punctuation.
- Any title or wording requested.
- The selected personalisation style, colour, or placement, where options are available.
JC Kart will generally prepare the personalisation using the information submitted with the order. We are not responsible for spelling or wording errors entered and approved by the customer.
3. Language and Special Characters
Personalisation may be subject to available fonts, supported languages, character limits, and production methods.
If your requested name contains Tamil letters, symbols, special characters, or uncommon formatting, please contact us before ordering to confirm whether it can be produced correctly.
4. Confirmation or Preview
For certain customised orders, JC Kart may contact you to clarify the submitted details or request approval before personalisation begins.
If a preview is provided, it is intended to confirm the spelling, wording, and approximate placement. Minor differences may occur during actual production because of the Bible’s size, cover material, printing method, or available space.
Please review any requested confirmation carefully and reply promptly. Preparation may begin only after we receive the required information or approval.
5. Changing Personalisation Details
If you notice an error after placing your order, contact us immediately at support@jckart.in or +91-9940992197.
We will check whether personalisation work has started. A requested change is valid only after JC Kart confirms that it can be made.
Once personalisation work has started or been completed, we may be unable to change the submitted name, wording, style, or placement.
6. Preparation and Dispatch Time
Customised Bibles are generally dispatched within 20–30 calendar days after successful payment confirmation and receipt of complete personalisation instructions or any requested approval.
Calendar days include Saturdays, Sundays, and public holidays. If we are waiting for clarification or approval from the customer, the preparation timeline may be affected.
After dispatch, delivery generally takes approximately 5 working days, depending on the destination and courier conditions. Please read our Shipping & Delivery Policy for complete information.
7. Payment and Shipping Charges
Customised Bible orders must be paid in advance using the payment methods available at checkout. Cash on Delivery is not available.
Any personalisation charge will be shown with the product or order information. Shipping charges depend on the parcel’s weight and delivery location and are displayed before payment.
8. Cancellation of a Customised Order
If you wish to cancel a customised order, contact us immediately. We will check whether personalisation or preparation work has started and explain the available options.
Once personalisation work has started, change-of-mind cancellation may not be available. This does not affect your rights if JC Kart supplies a damaged, defective, incorrect, or wrongly personalised item.
9. Returns and Personalisation Errors
A correctly personalised Bible cannot be returned or exchanged merely because the customer changes their mind, dislikes the selected wording, or supplied incorrect personalisation instructions.
If JC Kart makes a personalisation error, supplies the wrong Bible, or delivers a damaged, defective, or materially misdescribed product, contact us promptly with your order details and clear photographs.
We will review the issue and arrange an appropriate resolution, which may include correction, replacement, or a refund where applicable. Please refer to our Return & Refund Policy.
10. Personal Information
The name and instructions submitted for personalisation are used to prepare and fulfil the order, provide support, and maintain necessary transaction records.
If you submit another person’s name or delivery information for a gift, please ensure you are authorised to provide it. For more information, read our Privacy Policy.
11. Contact Us
Contact us before ordering if you need help with supported names, languages, character limits, styles, or placement.
Business Name: JC Kart
Legal Operator: Joy Keziah .S
Email: support@jckart.in
Phone: +91-9940992197
Address: No: 88, K.K.R Garden, Madhavaram, Chennai – 600060, Tamil Nadu, India.
